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Our Customer Stories

Testimonial

COLLABORATIVE PARTNERSHIP

“We have a great relationship with Protected Harbor. They aren’t just a vendor, but they have become a great partner for HARC. It’s a very collaborative and wonderful partnership, and we feel we can count on Protected Harbor." - Gregory Grant, HARC

Testimonial

UNLIKE OTHER TECH CO.'s

“Protected Harbor handles a lot of stuff that other tech companies won’t or are not capable of. They ask all the right questions on our behalf to make sure we make the right choices when purchasing new software, which saves me an incredible amount of work and time so I can focus on other things for the company.” - Sharon McGuire, The S. Hekemian Group

Testimonial

INVALUABLE EXPERTISE

“This is a company that will do whatever it takes so your bottom line can improve. To get us up to par and to straighten out our issues, Protected Harbor technicians spent almost 72 hours here! And because they work with other schools, they are able to guide us and tell us to do what’s best for the students which is invaluable.” - David Katznelson, ASHAR

Testimonial

AUGMENT OF OUR STAFF

“Protected Harbor has brought project management and planning skills that compliments what we are working on in planning data migrations and so forth. Also, with infrastructure purchases, they have helped us design our information architecture and get that set up, communicating with vendors as an augment of our staff.” - Software Developer


Strengthen & Grow

Protected Harbor Helps Strengthen & Grow Company that Serves Individuals with Intellectual Disabilities

Non-profit organization, HARC, Inc. contracted Protected Harbor and saw its IT challenges dwindle as Protected Harbor started taking a more proactive approach to keeping the company’s systems up to date. 

Gregory is the COO at HARC, a non-profit that serves individuals with intellectual disabilities. He recently inherited the task of overseeing the company’s IT department and needed a partner like Protected Harbor to be successful.

Prior to working with Protected Harbor, HARC’s IT department was reactive in dealing with any IT issues. The company’s system was failing; with down email and Internet problems. After starting their working relationship with Protected Harbor, HARC quickly saw that having an IT service provider with a team who is constantly monitoring and available through an on-call system and call center, made their day-to-day operations much more effective. 


Better Security & Software

With the Help of Protected Harbor, Private School Grows Student Base

New York K-8 private school, ASHAR, grew their student base from 300 to 500+ by implementing better tech security and easy to manage software for staff and students. 

David Katznelson is the Executive Director at ASHAR, a K-8 private school in New York. The school needed to update its entire structure from their school’s WIFI network to the individual devices students were using during lessons, and Protected Harbor was the right fit. 

With Protected Harbor on board, the school updated from tablets to wireless Chromebooks so students could access their work more securely and easily. 

Protected Harbor integrated the new technology with the school’s system seamlessly. 

“Every day, a teacher comes in, picks up a rack of Chromebooks and takes them to his or her classroom for the lesson. This would not have been possible without the help of Protected Harbor who manages all users and the Google domain,” said Katznelson. “They can turn on any features we’re are not familiar with and help us make each student’s experience the best.”

This helped the school improve engagement and scoring for their existing students and served as a perk for new student recruitment and enrollment. 

“Because they work with other schools, they are able to guide us and tell us to do what’s best for the students which is invaluable.”


Strengthen & Grow

Protected Harbor Helps Real Estate Developer Overcome Server & ISP Challenges

Nationwide real estate developer, The S. Hekemian Group, contracted Protected Harbor to take over the management of its servers and ISP.

Sharon McGuire is an executive administrator at The S. Hekemian Group, and while she understands the company’s servers and software, she needed an IT team to help her set up and monitor both on a full-time basis. The S. Hekemian Group is one of the country’s most stable property owners and developers, with a highly selective portfolio of luxury residential, office, and mixed-use properties throughout the United States. While the real estate group has certainly built its reputation, they were lacking in their IT department.

Once McGuire contracted Protected Harbor, after being referred from another trusted vendor, she began to see the expertise of their staff with the de-installation and new installation for their main office relocation as well as the build, upgrade and maintenance of servers in other satellite offices. 

Real Estate - Case Study

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