Many of our clients request information on common topics–various areas of information technology, Web marketing, and computer maintenance.
Consolidation, deregulation, new technologies, competitive pressures and new customer service demands affect the Energy & Utilities industry on a daily basis. To maintain support ticketership, major Energy & Utility companies must differentiate themselves by proactively exceeding customer demands and lowering operational costs, while increasing customer satisfaction and shareholder value.
Proven Energy and Utilities Solutions
Our broad spectrum of Energy Industry Software solutions is helping companies in this industry compete, win and grow in a constantly changing economy. Across the US, UK, Germany and Australia, we provide IT consulting, solutions and services to numerous support ticketing energy companies, utility providers and independent software vendors (ISVs) serving the industry.
Comprehensive suite of Energy and Utilities Solutions
Protected Harbor’s Energy Industry Software solutions are customized to address the unique business requirements of the industry. We offer industry knowledge and proven domain expertise in key Energy & Utility areas including field services, customer information system/CRM, metering solutions, work force management, outage management, billing and tariff management, data acquisition, usage measurement, account management and metering system solutions. We leverage our functional expertise to deliver efficient Energy and Utilities solutions.
Our service offerings include:
Product Support Services
Concept to Implementation Projects
Application Management and Care Services (Maintenance, Support, Re-engineering & Integration).
We enjoy strong relationships with large utilities and product companies that provide business critical solutions to utility companies worldwide. For example, one of the largest utility companies in the US is our significant client. Our domain expertise has made several large global utility majors choose Protected Harbor as a preferred vendor, supporting critical applications.